1. introduction

The restaurant Chelsea is committed to protecting the privacy and personal data of its customers and visitors to our website. This Privacy Policy explains how we collect, use, store and protect your personal data, in accordance with the General Data Protection Regulation (GDPR).

2. Personal Data Collected

When you use our website and services, we may collect the following personal information:

  • Name;
  • E-mail address;
  • Phone number;
  • Payment information (if you make online reservations or orders);
  • Food preferences (if indicated for reservations or special requests);
  • IP address and site navigation data.

3. Purpose of data processing

Your personal data may be used for the following purposes:

  • Processing reservations and orders;
  • Management of contact requests and customer support;
  • Sending promotional communications (if you have given your consent);
  • Improving our services and personalizing the user experience;
  • Compliance with legal and regulatory obligations.

4. Legal Basis for Treatment

The processing of your personal data is based on:

  • Execution of a contract (e.g. booking management);
  • Compliance with legal obligations (e.g. issuing invoices);
  • User consent (e.g. sending newsletters);
  • Legitimate interest of the restaurant (e.g. statistical analysis to improve services).

5. Sharing Data with Third Parties

Your data may be shared with:

  • Service providers who help us manage the website and process payments;
  • Meal reservation and delivery platforms;
  • Legal authorities, when required by law.

We ensure that our partners comply with the GDPR and protect your data adequately.

6. Data Retention

Your data will only be stored for the period necessary to fulfill the purposes indicated in this policy, respecting the applicable legal requirements.

7. Data Subject Rights

Under the terms of the GDPR, you have the following rights over your personal data:

  • Right of access: you can request information about the data we hold on you;
  • Right to rectification: you can correct or update your data;
  • Right to erasure ("right to be forgotten")You can request the deletion of your data, unless there is a legal obligation to keep it;
  • Right to restriction of treatment: may restrict the use of your data in certain circumstances;
  • Right to object: can object to the processing of their data, particularly for marketing purposes;
  • Right to portability: you can request the transfer of your data to another entity.

To exercise any of these rights, please contact us at geral@grupochelsea.pt.

8. Data Security

We have adopted technical and organizational measures to guarantee the security of your data, preventing unauthorized access, loss or improper disclosure.

9. Cookies and Tracking Technologies

We use cookies to improve the user experience on our website. For more information on the use of cookies and how to manage them, please see our Cookie Policy.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified through our website.

11. Contact

If you have any questions about this Privacy Policy or the processing of your data, you can contact us at:

Last updated: February 25, 2025